Position Title: Library Desk Services
Department: Logan Library
Reports To: Library Manager

SUMMARY OF RESPONSIBILITIES

This position is also responsible for providing Library Services Desk coverage as scheduled or as needed. Responsibilities include checking in/out library materials & course reserve items, handling renewals, monitoring patron printouts, helping with textbook delivery/returns and answering the phone. Other tasks include opening and closing the library, daily shelving of library materials, maintaining orderliness of the library’s collection and public service areas, and assisting with processing of new library materials.

ESSENTIAL FUNCTIONS

• Provides efficient, professional assistance to all students, faculty, staff and community patrons regarding circulation services and patron accounts.
• Supports the Library Director, librarians, and library staff in carrying out the responsibilities of the department.
• Greets patrons in a professional and friendly manner.
• Answers telephone promptly and forwards all calls to the appropriate staff member as needed.
• Is knowledgeable of established library policies and procedures and can articulate those to the community.
• Adheres to federal, state and library-mandated parameters, as well as the American Library Association’s Statement of Ethics concerning patron confidentiality.

ADDITIONAL REQUIRED EXPECTATIONS

• Operates a variety of equipment including telephones, calculators, and local printers, paper shredder, laptops, and desktop computers.
• Performs shelving of all types of library materials.
• Performs organizational maintenance on book stacks and public areas of the library.
• Performs shelf-reading responsibilities as assigned.
• Performs various tasks required prior to the closing of the library building at night.
• Acts to facilitate good communications between employees, customers, and management through both oral and written means.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED

• Be enrolled as full-time student at Schreiner University.
• Good interpersonal and communication skills and customer service orientation.
• Ability to learn a variety of tasks quickly and perform successfully under supervision.
• Familiarity with general office equipment and software.
• Ability to work as a team member toward the common goals and objectives of the library and the University.

EMPLOYER’S RIGHT

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated through the University’s Meaningful Work performance evaluation system and part of that evaluation will be based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

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