Position Title: Admissions Graduate Assistant
Department: Part-Time
Reports To: Director of Admissions

SUMMARY OF RESPONSIBILITIES

The Graduate Assistant supports the daily operations of the Office of Admissions by providing exceptional customer service to prospective students, families, and campus visitors. Responsibilities include assisting with front desk operations in the Welcome Center, answering phones, processing mail, communicating with prospective and admitted students through phone outreach and other correspondence, assisting with campus visit programs and special events, providing campus tours, and supporting admissions staff with a variety of administrative and recruitment-related projects. The Graduate Assistant serves as a professional representative of Schreiner University and performs other duties as assigned to support the mission and goals of the Office of Admissions.

ESSENTIAL FUNCTIONS

• Represent Schreiner University in a professional and positive manner while assisting with undergraduate student recruitment initiatives.
• Visit high schools, attend college fairs, career fairs, and other recruitment events to promote Schreiner University and engage prospective students and families.
• Persuasively communicate the value of a Schreiner University education, academic programs, campus community, and student experience to prospective students and their families.
• Maintain regular communication with prospective and admitted students through phone calls, email, text messaging, social media, virtual meetings, and in-person interactions.
• Assist with the coordination and implementation of on-campus recruitment events, including campus visit programs, open houses, and special admissions events.
• Conduct campus tours for prospective students, families, and other campus visitors.
• Coordinate with Admissions and Financial Aid staff to facilitate a seamless enrollment experience for prospective and admitted students.
• Assist with student mailings, handwritten postcards, recruitment correspondence, and other admissions communications.
• Provide customer service and administrative support by answering phones, greeting visitors, and assisting with front desk operations in the Welcome Center.
• Maintain the highest level of confidentiality regarding student records and all matters within the Offices of Admission and Financial Aid in accordance with the Family Educational Rights and Privacy Act (FERPA).
• Perform general office duties and assist with special projects as assigned.
• The position requires the ability to work evenings and partial weekends as needed for success.
• Always represent Schreiner University in a professional and ethical manner.
• Perform other duties as assigned by the Director of Admissions, Associate Director of Admissions, or other designated supervisor.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED

• Bachelor’s degree
• Bilingual English and Spanish preferred
• Willingness to work weekends and weekend hours to meet job requirements.
• Strong computer skills required. Must be able to use the Internet, and Microsoft Office (Outlook, Excel, Word, Calendar).
• Ability to use social media platforms strategically for student engagement and recruitment
• Possess an enthusiastic and positive attitude with a strong desire to serve others
• Comfortable presenting to large and small groups (students, families, counselors).
• Ability and willingness to travel.
• Ability to set goals, organize and prioritize daily activities, exercise necessary follow up, and be detail-oriented.
• Ability to work independently to meet job requirements.
• Ability to work collaboratively across departments (marketing, financial aid, athletics, faculty)
• Strong interpersonal skills to foster partnerships with high school counselors and community organizations.
• Convey understanding and persuasively communicate the value of Schreiner’s education to various constituencies.
• Sales ability to “close.”
• Use of sound judgment, maturity, and responsibility.
• Driving is required; therefore, the candidate must have a valid Texas driver’s license, related insurance, and a good driving record.

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