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Under limited supervision, directs the operations of the Office of Institutional Research and Effectiveness.  The Director will report directly to the Vice President for Planning & Finance, but will work closely with the President, the Provost, and the rest of the University leadership, especially the Cabinet and Deans. Compiles, analyzes, and reports data for institutional planning and assessment.  Additionally, the Director will work cooperatively with various University constituents to optimize the quality, availability and flow of institutional data and information throughout the University. The Director will provide counsel to University leaders in identifying and understanding emerging internal and external issues and significant environmental changes, constituting both opportunities and challenges to the University. Supports and integrates University planning efforts at all levels with institutional research, policy analysis and outcomes assessments.


  • Initiates and performs research and policy analyses relevant to anticipated institutional planning, policy, and decision-making needs.
  • Provides relevant, timely, and accurate institutional information to university administrators and the university community at large.
  • Works cooperatively with various university constituencies to optimize the quality, availability, and flow of relevant data and information throughout the university; provides leadership in the development and maintenance of accessible, relational databases which can be used at all levels university-wide.
  • Assists the institution in identifying and understanding emerging internal and external issues and significant environmental changes, constituting both opportunities and challenges to the university, supports and integrates university planning efforts at all levels with institutional research, policy analysis, and outcomes assessments.
  • Serves as facilitator for SACS-COC Accreditation 5th year report and Decennial Report, when due
  • Present data findings and analysis to all constituents of the university, both internal and external.
  • Responsible for submitting all university reports (federal, state, local) in order to maintain compliance and must ensure accuracy.
  • Recommends and participates in the development of University policies and procedures; may serve on University planning and policy-making committees.
  • Facilitates the integration of processes and findings into institutional planning and decision-making.
  • Serves as lead for JEDI group (internal data processing and operations group)
  • Performs miscellaneous job-related duties as assigned.
  • Grow and develop capacity of department.


  • Doctoral degree required, Master’s  and/or Bachelor’s degree required in an appropriate field.
  • Minimum 5 years of experience that is directly related to the duties and responsibilities specified.
  • Experience with accreditation and higher education federal reporting requirements desired.


  • Uses independent judgment to manage data, draw conclusions, impart information, and make recommendations to a range of clientele.
  • Ability to interpret data and articulate their significance for institutional planning and decision-making.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Evidence of strategic planning skills.
  • Knowledge of the goals, objectives, structure and operations of an independent college or university.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to draw conclusions and make recommendations based on research data and findings.
  • Experience in preparation and submission of standard national IR surveys and reports, including but not limited to the Delaware Study, IPEDS, the Common Data Set, CSRDE, and CUPA and other salary surveys.
  • Ability to gather and analyze statistical data and generate reports suitable for executive management or Board members.
  • Skill in budget preparation and fiscal management.
  • Ability to plan and evaluate programs.
  • Understanding of organizational structure, workflow, and operating procedures.
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
  • Skill in collecting, analyzing, verifying, and manipulating research data.
  • Ability to foster a cooperative work environment.
  • Outstanding interpersonal and community relations skills and the ability to communicate and work effectively within a diverse community.
  • Employee development and performance management skills.
  • Knowledge of database construction, management, and retrieval methods; familiarity with Jenzabar EX, Infomaker, PowerFAIDS, and Raiser’s Edge and SQL preferred. SAS, SPSS is a plus.
  • Knowledge of financial/business analysis techniques.
  • Ability to analyze operational data requirements and to create and develop databases specific to requirements.
  • Knowledge of faculty and/or staff hiring procedures.