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SUMMARY OF RESPONSIBILITIES

Assist in the management of Facilities Services operations by providing direction and management to internal staff and outside contracts in all aspects relating to planned and preventive maintenance, repairs, renovations, and operations. Assist the Director in routine, emergency and deferred maintenance projects affecting the University’s mission, establishing project parameters pertaining to scheduling and budgetary constraints. Directs custodial services and other select staff including student workers and manages the operation and staff in the Director’s absence. Communicates with internal and external customers to provide direction and information as it relates to services provided by the department. Prioritizes mission, student, and employee impacting issues and works to resolve in an expeditious manner.

ESSENTIAL FUNCTIONS

  • Assists the Director of Campus Operations to ensure all University facilities and associated support systems are structurally sound, operationally efficient, well-maintained, and safe by developing departmental policies and procedures for the Facilities Services Department which address these functions, establishing priorities for scheduled mechanical services and operations, administering preventive maintenance programs for all facilities, inspecting buildings and utility systems to determine repair or replacement needs, and managing the performance of emergency and routine maintenance on campus facilities.
  • Assist the Director of Campus Operations in long range planning of departmental objectives, enhancing core processes, and documenting future budgetary, personnel, and equipment needs.
  • Advises the Infrastructure Division administration and makes recommendations for maintenance, repair, improvement, and/or replacement of University facilities by assessing the condition of facilities, establishing project priorities, and developing long-range plans for upgrading or replacing mechanical, electrical, plumbing, fire protection equipment, and utility infrastructure, making structural repairs, replacing roofs, maintaining or repairing exterior building envelopes, and refurbishing building interiors.
  • Review all incoming customer requests to Facilities Services shops from the campus community.
  • Assist in the management of maintenance and construction activities for multiple projects throughout campus.
  • Supervise, manage, and monitor activities of Custodial Services and other assigned personnel.
  • Manage external relationships with vendors and service providers
  • Acts as primary Facilities contact for on-campus events, camps, external use of facilities
  • Manages Work Order system to include assigning, closeout and tracking aging open work orders. Collaborates with Technology and other departments on implementing improvements and developing reporting tools and dashboards.
  • Monitor current and ongoing facilities contracts and tasks related to Contracted Custodial, Landscaping and Irrigation, in-house Grounds, Pest Control and Uniforms Rental Program activities, Lock Shop and its associated contract operations.
  • Manage daily Contracted Services operations in accordance with established policies and procedures; update multiple databases periodically to include latest information as well as collaborate with Financial Services department on financial aspects of billing and payments processing.
  • Recommend updates to policy, procedures, and Facilities Services/Campus Services Standard Operations Procedures as it relates to Contracted services and Programs.
  • Ensures that the University’s fleet of vehicles is operational and supports the needs of the department by supervising vehicle operations, including all scheduled and contracted maintenance.

OTHER FUNCTIONS

  • Develops and maintains the system for inventory of consumable products
  • Develops and maintains the system for tracking and organizing critical equipment, tools, etc.
  • Develops robust program for Facilities Work Study Students
  • Assists with tracking and organizing Facilities projects and initiatives
  • Assists with the planning of programs regarding physical plant and service industries.
  • Assists with the planning of maintenance and repair programs.
  • Assists in the inspection of jobs in progress as to the quality and conformance with plans and specifications, resolves technical problems that arise, and evaluates inspections of the entire physical plant.
  • Performs other duties as assigned

EDUCATION, EXPERIENCE AND SKILLS REQUIRED

  • Graduation from an accredited four-year college or university or related or equivalent education or experience.   Experience and education may be substituted for one another.
  • Good verbal and written communication skills.
  • Knowledge of construction and maintenance work involving buildings, utility systems and equipment.
  • Knowledge of applicable safety and accreditation standards.
  • Ability to prepare plans and specifications.
  • Ability to estimate job costs.
  • Ability to direct multiple operations.
  • Ability to supervise the work of others.
  • Ability to organize preventive maintenance programs.
  • Ability to communicate effectively and to develop effective work methods.
  • Must have a valid Texas driver’s license, related insurance, and good driving record.
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